Shipping Policy
Delivery
Free Express Delivery (UK Mainland Only)
We dispatch daily Monday to Friday from our Lancashire based warehouse. The majority of our products are sent out by a national based UK courier on a next day service. All products have accurate dispatch times on the product pages.
We offer free shipping on all to UK Mainland Only.
Scotland, Highlands, Channel Islands and Northern Ireland could have some delivery charges may apply, depending on area. There will more info at the checkout page. (There are some products restricted to send to some areas, a note will show on the relevant product pages for these)
All orders are processed within 24 hours of receiving them.
Please note that any order placed after midnight will be processed the following next working day.
Third Party Assembly
If your intention is to hire the services of a third-party installer to assist with your flat-pack furniture assembly, we recommend that you only book their services once your entire order has been successfully delivered and that you have checked over all parts, assembly instructions and fittings and that you are happy that you have everything required in order to assemble the furniture.
Big Furniture Warehouse will not reimburse any fees incurred by the customer for installation or the use of any third-party installation service(s).
Delivery Times
- 3-5 Working Day Shipping
Some of our larger and/or ready assembled products unless otherwise stated are sent out by a national based UK courier on a 3-5 working day delivery service.
- Two Man Shipping
Ready assembled furniture requires a Two Man Delivery service and can take up to 10-14 working days for delivery.
All estimated delivery times are on each product page if you want to check.
- Non-UK Mainland
Shipping to the north of Scotland, Northern Ireland, Republic of Ireland and other offshore areas are available at a small surcharge and each item is dependent on weight.
These deliveries are usually on a 3-5 working day delivery service, postage will be calculated automatically at checkout.
- Saturday Delivery
We are able to send items out on a Saturday delivery service for a small extra cost, again dependant on the weight of the item you are buying, please contact us for further details.